Privacy Policy
Susana Rios Insurance Agency
Last Updated: April 2026
1. Introduction
Susana Rios Insurance Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at susanariosinsurance.com or contact us for insurance services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and any other information you provide when filling out a contact or quote request form.
Usage Information: Information about how you interact with our website, including pages visited, time spent on the site, and browser type.
Communications: Any messages, inquiries, or information you send us via email, phone, or contact forms.
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide insurance quotes
Communicate with you about your policy or coverage options
Send you relevant updates, reminders, or information about our services
Improve our website and services
Comply with applicable laws and regulations
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. How We Share Your Information
We may share your information in the following limited circumstances:
Insurance Carriers: To obtain quotes or process coverage on your behalf, we may share your information with licensed insurance carriers and underwriters.
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our website may not function properly without cookies.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
9. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of receiving marketing communications at any time
To exercise any of these rights, please contact us using the information below.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete that information, and the right to opt out of the sale of your personal information. We do not sell personal information. For more information or to submit a request, please contact us directly.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Susana Rios Insurance Agency
(562) 988-5700
Long Beach, California
CA License #0E42235